Telehealth Therapies in Connecticut - Mental Health Care

The times have changed and so have we! Whether you’re a new patient or established patient, we offer remote patient and clinician contact to ensure your mental health is protected. We accept insurance, including Medicare! Signing up is simple. 

Telehealth Mental Health Care FAQ’s

I prefer not to be in person during COVID-19 pandemic, and want therapy and psychiatric services and support.

You can have all your regular appointments right in the comfort of your home through our Telehealth Mental Health Care virtual appointments. Call now to have your regularly scheduled visits converted to a Telehealth visit.

I am a new patient.  Can I have a Telehealth Mental Health Care appointment?

Yes. You can visit with any of our doctors and therapists without leaving your home and receive diagnosis, prescriptions, therapy and more. It is a convenient and secure alternative to in-person therapy and medication management with our providers.

How do I request a Telehealth Mental Health Care appointment?

Simply call our office: 203-792-0400 to request a Telehealth appointment.

Can I still receive my prescriptions?

Yes, all Telehealth doctors can prescribe medication for a wide range of psychiatric conditions when medically appropriate. We do not prescribe opioid, non-therapeutic and/or certain other drugs which may be harmful because of their potential abuse.

How do I pay for the co-pays?

We require a credit card on file and you will be contacted by a coordinator the day of the appointment to bill co-pays as usual.

Is my Telehealth Mental Health Care appointment covered by insurance?

Yes, most major insurance carriers provide coverage for Telehealth, unless your member plan excludes the service.

*You must contact your insurance directly to verify coverage as each members benefits may vary.
You will be responsible for any unpaid balances not covered by your plan.

Can I still utilize this service if it’s not covered?

Yes. You can still receive a Telehealth Mental Health Care appointment and pay out of pocket.

Do you take Medicare?

Yes, Medicare has just announced they are allowing coverage regardless of your location.

Is my personal information safe?

Yes. Our platform is secure, encrypted, approved and HIPAA compliant.

Do I need special equipment or an app?

No.  Our Telehealth service is easy to use and designed to work from your smartphone. An access link will be sent to your email/cell phone on the day of your appointment and you will simply click the link from your phone and connect with your provider.

I’m not comfortable with video sessions.

No worries we’ve got you covered. We offer audio-only sessions through our secure platform as well.  Simply notify the coordinator and she will inform your provider of your preferences.

For more information, call us at 203-792-0400